Hami Kainyفارسی
Work

mira

Self-hosted live chat for WordPress and WooCommerce.

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What it does

A Goftino alternative that runs on the merchant's own infrastructure — visitor chat, agent console, and a retrieval layer that answers product questions from the store's own catalogue.

System architecture

The visitor widget and agent console share a self-hosted application layer that can retrieve answers from the store catalogue.

  1. Store visitorLive chat
  2. Agent consoleReact interface
  3. NestJS serviceConversation workflow
  4. RedisFast working state
  5. PostgreSQLPersistent application data
  6. pgvector retrievalCatalogue answers
  7. Store catalogueProduct knowledge